Q. I used to have points, but now they're all gone. Where did my points go?

A. On the first of every month, we pay out the top 3 winners from the leaderboard and reset everybody's points to 0.

Q. I didn't receive the verification e-mail

A. First check your spam folder. Some e-mail services are detecting our e-mails as spam. If it's not there and you've waited a couple of minutes, feel free to e-mail the address below.

Q. Is downloading music from the links on your site legal?

A. If you do not have the right to download it, no. Please read our TOS and use our site accordingly.

Q. I downloaded a file, but it wants a password! What do I do?

A. Go back to the page where you orginally got the link for the file and the password should be listed. If it is not, please report the file as having a bad password.

Q. Why are there duplicate results for movies?

A. We allow different links for one album so that if one link goes dead, there are still links alive for that album.

Q. I can't log into the site! Why won't it log me in?

A. You must register on the site separately from the forum.

Q. What's a .RAR file?

A. A .RAR file is a file compression format. It allows you to put multiple files into one file and compress the size down considerably. It also allows for adding a password to the file to protect it from outsiders.

Q. How do I open a .RAR file?

A. There are guides explaining how to open .RAR files in our guides section.

Q. How do I create a .RAR file?

A. There are guides explaining how to create .RAR files in our guides section.

Q. I submitted a movie, but didn't receive any points. Why didn't I get any points?

A. After you submit a movie it must be approved by the FLIXdump Staff. This process usually takes less than a day, but can take up to a few days in rare cases.

Q. I submitted an movie a few days ago, but I still haven't received my points.

A. This is probably because we denied your link. We deny links for many reasons, but the main reason is that the file was not hosted on a reliable server. Preferred links are from rapidshare, megaupload, sendspace, and turboupload.

If you need to contact the owners of FLIXdump.com feel free to e-mail the following address. We will try our hardest to get back to you as soon as possible. Thanks. flixdumpstaff@flixdump.com